Shipping Policy



SHIPPING OPTIONS AND DELIVERY TIME ESTIMATES


Please allow 7-10 business days for order processing and production. For delivery the number of estimated days is listed below, depending on the shipping method selected. (Any orders placed after 5pm Monday to Friday Brisbane Australian Eastern Standard Time please allow one additional business day for processing.) All Orders after 5pm on Friday will be processed on the following Monday. Please
remember to exclude and allow extra days for national and state public holidays
for processing, production and delivery estimates.


  • Brisbane : 2 day
  • QLD Country : 3 days
  • Sydney : 3 days
  • NSW Country : 5 days
  • Melbourne : 2-4 days
  • VIC Country : 2-5 days
  • Perth : 6 days
  • WA Country : 6-8 days
  • Adelaide : 3-5 days
  • SA Country : 3-6 days
  • ACT : 2-4 days
  • NT : 4-6 days
  • TAS: 5 days

DELIVERY DELAYS RESULTING FROM EXTENSIVE FIRES
As I am sure you are aware many parts of Australia are experiencing horrific fires some of which are out of control. This is forcing the road systems in some states to be closed for safety reasons. If you are on the route to one of the current fire locations or there is a fire in your area our freight carriers may well have suspended their deliveries to these locations until advised it is safe to access your area. Also certain main highways are being temporarily closed to allow firefighters to handle the blazes and prevent further lives from being lost. These closures may cause delays to some orders and we very much appreciate your patience in the delivery of your order.


PROTECTION?

Our canvas prints may not be as fragile as glass framed prints but they are still breakable so we take care to ensure your print is well packaged to avoid any damage through handling during transit. All prints are wrapped securely and for oversize prints a strong backing board is placed against the front of the canvas to protect the canvas.
We guarantee that your order will arrive in perfect condition based on the sizes we offer to freight. To maintain a perfect delivery condition, we have capped the size of the products we will send based on normal delivery channels. We do however have much larger sizes available and can arrange special shipping based on your location and the size required. If you are interested in ordering large canvas prints of either our art range or your photos on canvas please call our factory on (07) 3393 2880 to discuss your individual requirements.


PICK UP?

If you would prefer to collect your order from our Brisbane factory, just choose the picking up option when you check out and then naturally you will save as there will be no shipping cost. Your order can be collected from 73 Ipswich Road, Woolloongabba in Brisbane.








We Accept

Contact Us

The Canvas Art Factory
73 Ipswich Rd,
Woolloongabba,
QLD, 4102
AUSTRALIA
Phone: (07) 3393 2880
Email: info@canvasartfactory.com